We're here to help! Email is the best way to find the answer to your questions:
- Email us at firstname.lastname@example.org
- We have answers to frequently asked questions below.
Here we've compiled the common questions we receive and some other information you might be interested in. Just choose your question, and you'll be taken directly to the right answer.
- How can I place an order by phone, mail, or fax?
- Where is sizing and fit information?
- How long until I receive my order?
- What is your return/exchange policy?
- How do I track a return?
- Can I return an item that I received as a gift?
- How much is shipping/handling at Cali and York?
- Where can I request a catalog?
- How can I be removed from your mailing list?
- Can I redeem Gift Certificates online?
- What is your price adjustment policy?
- What are your terms & conditions for ordering online?
At this time all orders must be processed through the Cali and York website site by way of shopping cart checkout.
View our Size & Fit Guide for sizing charts and how to measure for size.
General delivery is basic ground service and can be expected to take 5-7 business days, depending on the state it is going to. Our delivery charges are listed below.
|ORDER TOTAL||GROUND||2-DAY AIR||NEXT DAY AIR|
|UP TO $50.00||$7.95||$17.95||$27.95|
|$50.01 - $75.00||$9.95||$19.95||$29.95|
|$75.01 - $100.00||$11.95||$21.95||$31.95|
|$100.01 - $125.00||$13.95||$23.95||$33.95|
|$125.01 - $150.00||$15.95||$25.95||$35.95|
|$150.01 - $200.00||$17.95||$27.95||$37.95|
|$200.01 AND UP||$19.95||$29.95||$39.95|
If you need faster delivery, choose one of our express services. Express orders placed by 3:00p.m. EST will be shipped the same day. Please be aware Express delivery is business days (Monday - Friday, excluding holidays). Express Delivery is not an option for packages shipped to Hawaii, Alaska, or Puerto Rico.
If you have any questions, email us at
ALL SALES FINAL on all items currently shown on our website.
If you have any additional questions regarding price adjustments, please email us at email@example.com.
We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.